Privacy Policy

Last updated: March 29, 2026

1. Introduction

Outpace-AI, Inc. (“Outpace,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (outpace-ai.com) and services.

2. Information We Collect

Information you provide:

  • Account information: name, email address, company name, job title
  • Email content: sales emails you upload for AI fine-tuning
  • Payment information: processed securely through our payment processor (Stripe)
  • Communications: messages you send to us via email or support

Information collected automatically:

  • IP address, browser type, device information
  • Usage data and analytics (pages visited, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To provide and improve our AI email generation services
  • To fine-tune AI models on your email data — your fine-tuning data is stored separately and never shared with other customers
  • To process payments and manage your account
  • To send transactional and marketing communications
  • To comply with legal obligations

4. Data Isolation & Security

Each customer's fine-tuning data is completely isolated and stored separately from all other customer data. We use industry-standard encryption (AES-256 at rest, TLS 1.3 in transit) and access controls to protect your data.

5. Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details about the personal information we collect, use, and disclose.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at privacy@outpace-ai.com. We will respond within 45 days.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Fine-tuning data is permanently deleted within 30 days of account closure.

7. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing
  • Anthropic — AI model provider
  • Vercel — hosting
  • Loops.so — email communications

8. Cookies

We use essential cookies for site functionality and optional analytics cookies. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our website.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Outpace-AI, Inc.
Email: privacy@outpace-ai.com